As a standard, please allow 2–3 weeks for orders to be picked, packed, and shipped. During peak decking season, processing times may be longer, so we recommend planning your installation schedule accordingly. If your order includes custom milling, please allow an additional 1–2 weeks based on current mill lead times. Once your order is ready, a member of our shipping team will contact you directly using the phone number on file to confirm details and coordinate delivery to your job site. If you have any questions, please call us at 352-508-4990.
All of our hardwood is FEQ (First European Quality), FAS/Prime Grade — the highest quality available. We store our inventory in climate-controlled warehouses across the United States to maintain its integrity. For best results, allow your lumber to acclimate for 1–2 weeks at the job site so it can adjust to local humidity levels before installation. If you need guidance on proper storage or acclimation to prevent damage, please contact us at (352) 508-4990 — our team will be happy to help.
Keep your wood in top condition! Learn everything you need to know in our how-to section
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